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A Fully Comprehensive Guide on Personal Alarms

Introducing "Protect & Defend," a comprehensive guide meticulously crafted by the experts at First Line Protect. In this invaluable book, we delve into the world of Personal Alarms, leaving no stone unturned.

Discover the ins and outs of how, why, and where to utilise these powerful tools to safeguard yourself and your loved ones. With "Protect & Defend," you can trust that you're equipped with the expertise needed to navigate the realm of personal safety with confidence and peace of mind.

Available on Amazon for purchase

Have you heard about the digital switchover?

Have you received a notice from your telephone provider about your landline service being upgraded to digital? Has your landline already been upgraded? Contact us on Freephone at 0800 689 0426 to find out more and discuss our innovative solutions and how we can help you ahead of the digital switchover.

What is a Personal SOS Alarm?

24/7 Monitoring, Fall Detect & Smartphone APP

Personal SOS Alarms are designed to help individuals live more independently. The service is also highly valuable for those who live alone, are at risk of falling, living with dementia, epilepsy, disability or a long term health condition. We also supply to those who have recently returned home from the hospital, are considered vulnerable or worried about their safety.

4G Care Watch

Become a Partner and an Affiliate

Innovative solutions with access to a universal network across the globe, enabling friends and families to utilise professional telehealthcare services alongside our digital solutions and monitoring expertise to maximise independence amongst those who need it most. With features such as Fall Detection, GPS Tracking, Family Monitoring App, 2-Way-Voice, Medication reminders and much more. All 4G Care Watch’s work anywhere in the UK - No installation or programming required.

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Veteran Owned / Operated

We are unique in being a Veteran Owned and Operated company, and we pride ourselves on providing the market with our innovative, digital, and 24/7 Monitored Personal Alarm services. We work closely with highly reputable Funeral Planners, with a magnitude of plans suitable for all budgets. And we've most recently introduced an Ai Fall Detection Camera Solution to the UK market for the first time; Ideal for Care Homes, Dementia Homes, and Care Companies that offer Live-in carers.

To ensure that our customers receive the highest level of responsive care, we have partnered up with one of only a handful of privately-owned, Veteran run, independent, TSA - TEC accredited Cat 1, UK Alarm Receiving Centres. We also work closely with some of the leading Security & Home Care companies in the UK & Europe, and by doing so, we ensure our service is never compromised, thus, providing additional security for you, your family and, friends.

To find out more about our services, see the below options. To work with us, please get in touch with us directly.

Personal SOS Alarm Features:

Digital Solution
No additional landline 'box'
Works anywhere indoors and outside
Hands-free: all products arrive fully functional and ready to use.

We provide solutions to monitor the wellbeing and healthcare of the nation

Global Health & Pharma have nominated First Line Protect the 2021 Healthcare Pharmaceutical Awards for the Leading Innovators in Telecare Solutions in the UK

The Care Home Show

We attended one of the biggest Care Home Expo's, showcasing our latest Digital 4G Care Watch and Ai Vision Fall Detect camera solutions. Our Partners and associates work hard behind the scenes to ensure FLP continues to provide paramount service.

Our Services

Personal SOS, Fall & GPS Alarm

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Advance Funeral Plan

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AI Fall Detection Camera

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Smart Home Alarm System

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Latest Video Blog

Leading Innovators in Telecare Solutions - UK

First Line Protect is unique in being veteran-owned and operated company, priding itself on being the best MMAS and 24/7 personal alarm service in UK.

Leading Innovators in Telecare Solutions - UK

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Best Telecare Solutions Provider - UK

A veteran owned and operated company, First Line Protect prides itself on introducing ground-breaking technology to the telecare market. The business boasts an impressive range of products that aid the vulnerable and, more importantly, save lives.

Everyone wants to feel secure in their home. First Line Protect’s range of products has been designed to give the user that extra piece of mind, ensuring that not only do they feel safe but also that there is always someone on hand in an emergency. From Personal SOS Alarms to AI Fall Detection Systems, First Line Protect has truly designed a comprehensive security line that serves the vulnerable around the clock support.

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Understanding the many symptoms of Parkinson's and how to spot it

Parkinson's is the fastest-growing neurological condition in the world. Around 145,000 people in the Uk have the condition, but everyone's experience is different due to there being more than 40 sympt.

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Valuable Feedback

Rated Excellent

More than 20,000 users trust the service that the Personal SOS Alarm offers. Our user-friendly technology has been used since 2009 in different countries such as Portugal, France, the Netherlands and Belgium. We have a high customer satisfaction rate; we help seniors live independently and safely for as long as possible. Our supplier answered more than 15,000 emergency calls last year, with 1000 people joining each month.

We purchased an alarm for our 92 year old Grandmother a few months back. Best thing we’ve ever done

Natasha leaky

We bought the pendant for my mum to be able to retain her independence for as long as possible as she had been recently diagnosed with Lewy Body Dementia.

Julie Barnett

Prompt efficient service . Reliable communication wherever we may be gives peace of mind to all.

Jane Taylor

I'm delighted we chose first-line direct, the features knock spots off other more expensive systems for six and they couldn't have been more helpful along the easy set up!


Excellent device, excellent service. However, no doubt due to pressures two phone messages were not returned.

Mr. Paterson

These guys couldn't do enough for us and helped us every step of the way. We had looked at numerous products but this one seemed to be to good to be true.


Request a Call Back

Complete the form, or call us on Freephone 0800 689 0426. Customer services available Monday to Friday 0900 - 1700. Please note, our Emergency Response Centre is available 24 hours a day.

Call 0800 689 0426