Fineline Protect -Personal SOS Alarm

Veteran Owned / Operated

We are unique in being a Veteran Owned and Operated company, and we pride ourselves on being the best MMAS & 24/7 Personal Alarm service in the UK. To ensure that our customers receive the highest level of responsive care, we have partnered up with one of only a handful of privately-owned, Veteran run, independent, TSA - TEC accredited Cat 1, UK Alarm Receiving Centres. We also work closely with some of the leading Security & Home Care companies in the UK & Europe, and by doing so, we ensure our service is never compromised, thus, providing additional security for you, your family and, friends.

No Phone Line Required
Talk Directly into your Pendant
Works anywhere in the UK

We provide solutions to monitor the wellbeing and healthcare of the nation

What is the Personal SOS Alarm?

24/7 Monitoring, Fall Detect & Smartphone APP

Personal SOS Alarms are designed to help individuals live more independently. The service is also highly valuable for those who live alone, are at risk of falling, living with dementia, epilepsy, disability or a long term health condition. We also supply to those who have recently returned home from the hospital, are considered vulnerable or worried about their safety. 

Receive the highest level of care, with industry-leading technology and software experts - 30 years experience, back-end monitoring solutions. Professionally Monitored 24/7 by an Independent UK, TSA Accredited Monitoring Centre. SOS button for emergencies, with additional features available such as Fall Detection, Family APP & Push Email Notifications available on all major smartphones.

First Line Protect's service varies and includes an alarm base unit charger or landline fitted system with a comfortable pendant which goes around the neck or can easily be added to your keys or belt. All attachments are included in the First Line Protect's Personal SOS Alarm package.

The Firstline Protect's Personal SOS Alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour Care Team.

Who is the Personal SOS Alarm for?

Great for seniors

People currently 'shielding' against Covid

People who suffer with Dementia or Alzheimer's

People with physical disabilities or learning disabilities

People with mobility issues

Family members and Carers

How does the Personal SOS Alarm Work?


Press the SOS Button on the device in case of any emergency *

* If you are worried your father, mother or loved one may not push the SOS Button after a fall or a faint moment - Our SOS Button has a fall detection sensor, which automatically sends an alert to our Emergency Response Monitoring Centre, without needing any user intervention.


The SOS Button sends an emergency alert to our Emergency Response Monitoring Centre


Our team answers the call, locates your father, mother and/or loved one and takes the necessary measures depending on the type of emergency


Will send you an alert as well as the emergency services if they are needed

Get a Call Back or Call 0800 689 0426

What are the Benefits?

Independence and Security

Independence, Security and confidence that your parents or vulnerable loved ones can continue to live independently and safely in their homes.

Support 24h/365d

With our emergency monitoring centre which has experienced and certified professionals.


Can send an ambulance to the home or where ever it is needed in the case of an emergency

Confidence and Security

How many times have you been worried about leaving your loved ones at home alone? Or how many times have you called and they may not answer? The SOS Button ensures your peace of mind even when you're not around.

Mobile Application

With an application, you can keep an eye on your loved and see their location. If they should suffer a fall or go wondering, you will be notified and given the location of where they are

Quick Calls Answered

98.7% of emergency calls made through our SOS Button are answered in less than 60 seconds.

Available in 28 Countries

With an application, you can keep an eye on your loved and see their location. If they should suffer a fall or go wondering, you will be notified and given the location of where they are.

Subject to equipment supplied*

Affordable at £27.99 per month!

We're very flexible and work hard not to be beaten on price. Call us on Freephone 0800 689 0426 to discuss our monthly, quarterly, 6 month and annual payment plans. Monthly plans start from just £27.99 per month. Terms apply*

Valuable Feedback

4.7 Star Rating from 275 Clients

We purchased an alarm for our 92 year old Grandmother a few months back. Best thing we’ve ever done

Natasha leaky

We bought the pendant for my mum to be able to retain her independence for as long as possible as she had been recently diagnosed with Lewy Body Dementia.

Julie Barnett

Prompt efficient service . Reliable communication wherever we may be gives peace of mind to all.

Jane Taylor

I'm delighted we chose first-line direct, the features knock spots off other more expensive systems for six and they couldn't have been more helpful along the easy set up!


Excellent device, excellent service. However, no doubt due to pressures two phone messages were not returned.

Mr. Paterson

These guys couldn't do enough for us and helped us every step of the way. We had looked at numerous products but this one seemed to be to good to be true.


How much does a Personal SOS Alarm cost?

Prices start from just £27.99 per month. Initial charge of £79.99 includes your Personal Alarm, first 30 days monitoring, Fall Detection and Programming. Expected delivery within 24 hours of order placed. FREE UK Shipping. No landline or installation required. Personal SOS Alarm arrives ready to use. Quarterly, 6-month and Annual plans available, please call Freephone 0800 689 0426 to discuss alternative price plans.

No landline or installation required.

Order your Personal SOS Alarm Today


£ 17.99 Charged Monthly, Initial Payment of £79.99

Whats Included

  • Personal SOS Alarm
  • SOS & Fall Alert to Family
  • FREE UK Shipping


£ 27.99 Charged Monthly, Initial Payment of £79.99

Whats Included

  • Personal SOS Alarm
  • Fall Detection
  • GPS Tracking
  • 24/7 Monitoring Response Centre
  • Family Monitoring App (Smartphone)
  • Full Access to Desktop Family Centre
  • FREE UK Shipping

30 Day Money Back Guarantee

All payments are subject to Direct Debit. Once a plan has been selected, you will be redirected to help set up your payment plan. Should you want to speak with someone and discuss payment plans, please call us on Freephone 0800 689 0426. Once an order has been acknowledged, the shipment of your Personal Alarm will arrive within 1 business working day.

  •   FREE Fast UK Shipping
  •   First Month Service Include
  •   No Landline or Internet Required
  •   No Contracts Cancel Anytime

Frequently Asked Questions?


No Contract Period!

The SOS Button has no contract, so you can cancel at any time should you not want to carry on using our service. You will not be charged anything should you send the device back in working order with all accessories.


Certified and Accredited Service?

Every year our supplier is evaluated by the TSA (Telecare Services Association) and obtain the maximum classification – Platinum Certification.
What does this certification mean? 97.5% emergency calls are answered in less than 60 seconds.
Why receive this certification? It means you can 100% trust our team of professionals will be there when you need them most.


Why choose the SOS Button?

More than 50,000 users trust the service that the SOS Button offers.
Our user-friendly technology has been used since 2009 in different countries such as Portugal, France, the Netherlands and Belgium.
We have a high customer satisfaction rate, we help seniors live independently and safely for as long as possible.
Our supplier answered more than 15,000 emergency calls last year with 1000 people joining each month.


Can I add a second user?

Yes, you can.
If you would like to add a second user please contact and we will answer all your questions.

Firstline Advance Funeral Plans

First Line Protect can help offer a range of plans to suit different budgets and wishes. So however you want to say your final goodbye, we can help you make sure everything is just as you want. Our Funeral Directors will take care of all the necessary arrangements making sure your family will have the minimum of stress at a difficult time.

We are here to listen and make sure all your wishes are taken care of, with respect and dignity, and when the time comes we will be there to guide your loved ones, taking away the stress by assisting them through every step.

Request a Callback

Working Alongside

We are Dementia friendly, use a 24/7, 365 days a year, UK TSA accredited monitoring care centre and has received a rating of 5 Stars - Excellent, by over 98% of our customers. We are associated with VOUK, the UK's Veteran Directory - FLP Alarms is one of the UK's leading solutions to Mobile Medical Alert Systems; a Veteran-run organisation, who has also supplied SSAFA with our product & services and, continue to provide GossCare Senior Living with our monitoring solutions.

Read more

Inspiring a new era of domiciliary care

We will be attending the UK’s most dynamic event for the home care sector focusing on the discussions, initiatives, technology, products and services that can progress and reinvent the home care industry.

September 15th & 16th 2021 | NEC Birmingham

Read more

Smart Home Alarm System

With a fully wireless intruder alarm system, years of battery life and simplistic setup, its easy to see why Ajax is winning awards and making waves in the security industry. The advanced jeweller radio technologycombined with anti-jamming bring superb reliability with the no wire, no-hassle setup makes it super fast and easy to setup.

The new generation of wireless security system

  • Compatible with IOS and Android App
  • Protection against Jamming and Tamper Resistance
  • 24/7 Monitoring Emergency Response Centre
  • Upto 7 Years Battery Life *
Receive a FREE No Obligation Quote. Call 0800 689 0426

Request a Call Back

Available 24 hours / 365 days

Call 0800 689 0426