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First Line Protect at The Home Care Expo 2020

The Home Care Expo is the UK’s most dynamic event for the home care sector. The event focuses on the discussions, initiatives, technology, products and services that can progress and reinvent the home care industry.

First Line Protect an exhibitor, as seen on The Care Home Expo 2020 website.

First Line Protect will be attending the Home Care Expo in Birmingham, at the NEC in March 2020. Our vision is to provide innovative solutions with mobile-friendly applications to enhance user-friendly telehealthcare services. We have been supplying the United Kingdom with our advanced, market-leading GPS Trackers which encourages friends, families and relatives to get behind the telehealthcare digital transition enabling them to have eyes on at all times using smartphone devices.

In the Military, we relied heavily on secure communications, UAVs when on the ground and support from the third party to ensure mission success. First Line Protect now aim to help provide the community with advanced, user-friendly applications enabling you and your loved ones with peace of mind at all times.

GPS Trackers are designed in many shapes and sizes. They enable the end-users to mark their location at the push of a button, or the touch of a screen. In 2019 First Line Protect enables GPS solutions for telehealthcare, which allows a TSA Platinum Accredited Monitoring Care Team to respond, talking and interact with the end user.

Our mission is to restore complete independence across the UK; if a user has mobility issues, we want to help them get outside knowing they have help on hand should they need it. Far too many people are locked away in the comfort of their homes, that’s okay; it’s safe, secure.

However, have we ever considered their well-being? Mental health?

First Line Protect, GPS SOS Alarms restores complete independence. Unlike old, digital solutions; our GPS SOS Alarms allow our users to wear their alarms in any room, outside in their garden, down to their local shops or anywhere across the UK should they enjoy travelling.

Friends, families and relatives can now ensure their loved ones are under careful monitoring, 24 hours, seven days a week, 365 days a year.

Family member monitoring and checking up on their loved ones device on their tablet.

First Line Protect offer additional monitoring on their GPS Trackers with our downloadable App, direct from the app store. This allows the families to receive Notifications if their family member Falls, has an emergency, requires help or extended benefits such as ‘Low Battery’ or ‘GEO Fence Parameter Breached’. The App is a great way to ensure maximum coverage and restores complete peace of mind, especially if they live alone.


Barbara Windsor goes to Downing Street to deliver dementia petition

Barbara Windsor talks with the Prime Minister. Source BBC News.

Barbara Windsor and her husband visited Downing Street on behalf of the Alzheimer's Society for a meeting with the Prime Minister Boris Johnson. 

You can view the video here

Dame Barbara, who was diagnosed with Alzheimer's in 2014, is an ambassadors for the Alzheimer's Society and presented a petition highlighting concerns over dementia care.

Alzheimers Society touched on the subject: Fixing the care crisis.

Every week Alzheimer’s Society supports thousands of people with dementia and hears of their daily struggle with failing social care support.

Dementia – the true cost builds on our existing research and campaigns. It’s based on qualitative research from five listening events with people affected by dementia, social care professionals and dementia lead nurses in Winchester, Newcastle, Birmingham, Cardiff and Belfast.

In total, we gathered evidence from over 70 people to get an in-depth understanding of the challenges they face to get the care they need. Many had been struggling for years, abandoned by a broken system, without any support or anyone willing to listen.

What they found

  • People are facing catastrophic costs to pay for their care and support. They wouldn’t be expected to make this sacrifice if they had another medical condition.

  • People struggle to access the vital care they need in the first place.

  • Once people affected by dementia get support, their care is often poor quality.

What united everybody at our listening events was overwhelming anger at the decades of political inaction that has left people affected by dementia enduring inadequate care and crippling costs.

“Why is dementia treated so differently from cancer or any other life-threatening disease? Why should we be left in this position and faced with forfeiting so much of our income and our home just to get the support he needs? I’m happy to pay towards care, but what’s expected is just too much.”

Jean, who has been caring for her husband, Rodney, since his diagnosis of vascular dementia in 2014

The Government must address the unfair and catastrophic care costs for people with dementia.

The figure is revealed in analysis from the Alzheimer's Society, which builds on a damning picture of the UK's social care system in crisis. The charity Alzheimers Society says the evidence shows that, since the promise of a social care reform Green Paper in March 2017, the dementia care crisis has reached breaking point. And people with dementia, their families and even the NHS are being financially punished. Since March 2017, people with dementia have spent more than one million unnecessary days stuck in hospital beds, despite being well enough to go home, costing the NHS more than £340 million. In the two-year period, the total number of over 65s diagnosed with dementia has risen by 33,000 in England, increasing the pressure on dementia specialist services.

Did you know?

Dementia care delays is costing Britain’s elderly £15BN.

Image: Daily Express

"Hundreds of thousands of people affected by dementia in this country are facing financial punishment, just because they happened to develop dementia and not some other disease.

"The evidence of the gross inequity continues to pile up and still the Government does nothing. We need an immediate cash injection through a dedicated Dementia Fund while the Government works out a long-term solution to finally end this crisis in care.

Case study: My mother’s care has cost £160.000

Image: Phillip Scott

"After that, my mum had to become self-funding for her place in the care home in Lincolnshire where she still lives. After all of my mum's savings were used up we had to use the proceeds from the sale of her home.

"It took three attempts before we managed to get Continuing Health Care funding for her.

"The whole process of having to argue again and again why my mum needed support was really harrowing.

"Even now, they have come back several times to reassess her, and we are afraid that the funding will be taken away. In total, we have spent around £160,000 on my mum's care."


Two Duty Carers Asleep in a £580 a Week Home for the elderly after turning off elderly patients' alarms.

Shocking picture that 'shows two on-duty carers asleep in £580 a week home for the elderly after turning off elderly patients' alarms so they wouldn't be disturbed'

Source: Daily Mail

This picture shows the moment two carers were apparently found asleep after allegedly unplugging the alarms of elderly patients so that they would not be disturbed.

“This is disgusting - how dare they take money and not perform their duties.” First Line Protect said.

“This type of behaviour is happening all the time - people are getting away with it. Stealing from the elderly is one thing, but turning off their Personal Alarms so you can get some sleep is appalling; the alarms are in place for a reason, I dread to think the worst-case scenario what would have happened. I have been dealing with a couple of incidents this past week, and again, I see it flag up on the news. This type of behaviour must stop, and we will make it our mission to ensure First Line Protect develop solutions to prevent this type of behaviour from happening.” Director of First Line Protect.



The prosecution alleges the defendants left their patients - aged from 75 years to 100 years - unable to call for help.

The prosecution told the jury the pair disabled alarms and put extra incontinence pads on the residents, so they could sleep and would not have to change their soiled garments. 

No paperwork was filled out, which they were required to do in a night log, the jury was told.

The care home assistants were allegedly discovered fast asleep in lounge armchairs on August 19 with a fan heater running by their care home manager Salina Ballard. 


The home, run by St Andrews Care Home Ltd, charges £580 pounds per week per patient.

Mr Moore told the hearing that mats were placed at the side of the residents' beds which would set off an alarm if they fell. 

However, the prosecution says 11 of the mats had been disabled so if the residents had fallen in the night, no alarm would have sounded. 

Prosecutor Neil Moore told the jury: 'The prosecution case, in a nutshell, is that when they worked together during [their shifts] they would disable alarm systems, which would otherwise alert them if one of these elderly residents fell out of their beds.

The defendants were working at Westlands Care Home in Olney at the time of the alleged incident

Care home manager Salina Ballard claims she found the two defendants asleep when she carried out an unannounced 3am check.

The defendants caught:

'Mrs Ajala said: "Salina, Barbara, you have to forgive me."

'Ms Offae said: "I hold my hands up, you caught me. What we have done is inexcusable". They had been caught red-handed and Mrs Offae at that time accepted it.'


Both were dismissed from their jobs that day and were later arrested by police. Both women denied the allegations when they were quizzed by detectives.

Mr Moore said: 'They neglected each and every resident. They went to sleep, 11 pressure mat alarms had been disabled so if any of these had fallen in the night they wouldn't have been found until the defendants decided to wake up.

'None of the residents had the more absorbent night pads on, they hadn't been changed since the afternoon shift and not at midnight when they should have been.

'Some of residents were fitted with two incontinence pads which should never have been the case. Some had pads shoved underneath them.

New Opportunities

First Line Protect seek new opportunities by partnering up with GalloGlas to help further extend within the industry to offer an unrivalled range of security, training and logistical support, providing your business with a complete solution.

Using integrated cost effective consultancy, technology and training, GalloGlas specialise in ensuring that not only are your workforce physically safe, they are operating safely whilst keeping your carbon footprint to a minimum.

Operationally GalloGlas can provide anything from 4G Push to Talk / Body Worn Camera systems to the implementation of the most up to date, award winning personnel and or fleet tracking systems.

First Line Protect are proud to associate with GalloGlas, thus assisting the team in developing new connections within the industry to help further exploit their services. As a veteran-run company, we pride ourselves by offering only the best solutions to professional telehealthcare, and that is precisely what GalloGlas provide in the form of innovative security integrated systems and first-class training support.

You can find out more information here: GalloGlass Partner


The Countdown to Brexit

UK to end freedom of movement for EU citizens on day one of Brexit, under new government plan.

New home secretary wants border restrictions imposed immediately on 31 October.

As the countdown to Brexit continues, the Free movement for EU citizens will end on day one of a no-deal Brexit under new the Home Office plans. Border restrictions are to be imposed immediately on 31 October, even though there is talk of no replacement system to replace.

The Liberal Democrats condemned the acceleration as “brutal”, warning it exposed Ms Patel as being “completely detached from reality”.

And the organisation representing more than 3 million EU citizens in the UK said: “This will open the door to discrimination. There are no systems in place.”

The dramatic shift comes despite the government declining to bring forward the stalled bill which would end free movement under a slower timetable, for fear of a Commons ambush.

Instead, Ms Patel believes she can act through secondary legislation, in a way that would bypass MPs of all parties who would oppose it.

Home Office officials have been sent to Singapore to copy its solution to technical issues, with the home secretary convinced it can be introduced quickly.


Brexit will take place on 31 October “whatever the circumstances”.

Boris Johnson would regard a vote in parliament against a no-deal departure as sufficient reason to change course.

“We must restore trust in our democracy and fulfil the repeated promises of parliament to the people by coming out of the EU on 31 October. Politicians cannot choose which votes to respect. They promised to respect the referendum result. We must do so.”

Jeremy Corbyn visiting Whaley Bridge on Monday, where he criticised Johnson’s no-deal plans. Photograph: Anthony Devlin/Getty Images

The Labour leader said no deal “will be really serious – serious for food prices, for medical supplies, for trade, for investment and drive us straight into the hands of the sort of trade deal that Donald Trump wants to do with Boris Johnson. I’m sorry, it’s not on, it’s not acceptable. We will do everything we can to block it.”


Brexit billboards: Campaigners remind MPs of past promises

Twitter: Led By Donkeys @ByDonkeys

New Office for Veterans


PM creates new Office for Veterans' Affairs to provide lifelong support to military personnel

Thank you to openaccessgovernment for the source.

Minister for the Cabinet Office Oliver Dowden, and MoD and Cabinet Office Minister Johnny Mercer, will oversee a new Office for Veterans’ Affairs.

Boris Johnson will announce that he has appointed Oliver Dowden as Minister representing veterans in Cabinet during a visit to a military base in Scotland today.

Oliver Dowden will work closely with Johnny Mercer who has
been appointed Minister for Defence People and Veterans.
That role will now be a joint Ministry of Defence and Cabinet Office position,
In order to allow the Minister to direct the work of the new Office for Veterans’ Affairs.
The two ministers will share responsibility for veterans’ affairs.

This is the first time that veterans’ affairs will be overseen by dedicated ministers in the Cabinet Office to ensure the whole of government pulls together to deliver the life-long support our veterans deserve.

The newly created Office for Veterans’ Affairs inside the Cabinet Office will be staffed by officials from the Cabinet Office and Ministry of Defence (and others as necessary). The best experts from across Whitehall will now be working together in the Cabinet Office hub on an holistic approach to veterans’ affairs.

The Office will work with departments to coordinate and drive government policy on veterans’ welfare, spanning mental and physical health, education and employment. The head of the Office for Veterans’ Affairs will report jointly to both Ministers.

Oliver Dowden and Johnny Mercer will immediately begin work to establish the structure of the new Office, reporting progress to the Prime Minister by 30th September.

In addition, Oliver Dowden will jointly chair the Ministerial Covenant and Veterans Board with the Defence Secretary, to ensure no veteran is disadvantaged because of their service.

Speaking ahead of today’s visit, Prime Minister Boris Johnson said:

The brave men and women who serve in our military truly represent the pinnacle of British character. We are rightly admired throughout the world for our Armed Forces, and it is a stain on our national conscience that any veteran who has served should be abandoned by the country they have fought so courageously to protect.

It is absolutely right that the government should do all it can to support our armed forces from the day they enlist and for the rest of their lives. Veterans have given so much to the UK. They have so much to offer our workplaces and wider society and it would be a dereliction of duty not to harness that potential.

By taking responsibility for the full gamut of veterans’ civilian lives – from ensuring they get the medical treatment they require, to further training and skills after they have transitioned from service to keep them in good jobs, to targeted interventions to prevent the scourge of veteran homelessness – Oliver Dowden, Johnny Mercer and our brand new Office for Veterans’ Affairs will do just that.

Defence Secretary Ben Wallace said:

People join our armed forces prepared to give their lives in defence of their country. In return, government and society owe them a debt long after their service is finished. As a veteran myself, I know the struggles that some people face. The Ministry of Defence welcomes the new Prime Minister’s appointment of the Minister for the Cabinet Office and Minister for Defence People and Veterans to ensure the needs of veterans are addressed right across government.

Minister for the Cabinet Office Oliver Dowden said:

Our veterans have made extraordinary sacrifices for this country and it’s only right that we repay their commitment with the right support and care when they leave service. I’m honoured to take on this role as a champion for veterans across government and will be a voice for their interests at the Cabinet table.

The new Office for Veterans’ Affairs will coordinate essential work being carried out across Departments to ensure our servicemen and servicewomen receive unparalleled support across all areas of life. From mental health to employment, this government will deliver the care our veterans deserve.

Minister for Defence People and Veterans Johnny Mercer said:

For the first time in its history, the UK Government will have an Office for Veterans’ Affairs to pull together all functions of government to ensure that when our Armed Forces personnel leave service, they are looked after in the manner that they deserve.

I am delighted with this role, and am resolutely determined to reset this country’s relationship with her veterans. I entered parliament to do precisely this; I am grateful for the opportunity this Prime Minister has given me to do this, and I look forward to getting on with the task at hand.

Source credit:


Elderly bus fees branded ‘new tax’


Thank you Bury times for the source.

A MAJOR bus operator has hit out at the decision to impose a charge on pensioner’s travel passes.

Last week, the Greater Manchester Combined Authority (GMCA) approved proposals to charge older people £10 a year for previously free train and tram passes.

Transport bosses involved in the decision have said that the funds would be used to help implement an overhaul of the bus network, which could fall into public hands through a system of franchising.

However, Stagecoach, which runs services across Greater Manchester, says the charges, agreed on by mayor Andy Burnham, should “leave the region’s taxpayers extremely worried”.

A spokesman for the company said: “It is the start of a far bigger tax bill that will land on the doormats of Greater Manchester residents to fund the Mayor’s proposed plans to take buses into public ownership.

“Motorists, cyclists and even those who walk to work will pay a huge price for the Mayor’s plans - even if they don’t use buses.”

Stagecoach - along with other Greater Manchester bus operators - has already presented its own plan for the future of transport in the form of a £100m document.

However, the company says the ‘OneBus’ proposals are not being given proper consideration by authorities.

They said: “What makes this even more frustrating for local people is that these taxes are completely unnecessary.

“For six months, the Mayor and his office have had on their desks a £100m blueprint developed by bus operators to deliver better and more integrated public transport in Greater Manchester.

“Delivered through a partnership approach, it would ensure quick and extensive improvements at no expense to the taxpayer.

“That is in stark contrast to public ownership which would see local people wait years for improvements and have to foot the massive bill.

“The Mayor and the Combined Authority have refused to be transparent and reveal the true cost of their bus reform plans.

“The fact is, London’s bus network, which they want to replicate in Manchester, runs at a £700m deficit each year, with routes being cut and passenger numbers falling faster than the rest of England.”

In response to the complaints, a spokesman for Mr Burnham’s office said the fee for elderly travel would make the service consistent with other concessionary schemes including the new 16-18 bus pass.

“The change to concessionary travel arrangements for older people will improve consistency with the other schemes and ensure fairness across all age groups,” they said.

“All older people will still benefit from free off-peak bus travel after 9:30am across Greater Manchester regardless and the fee will only apply to those people who want to add, or ‘opt in’ to off-peak tram and rail services in Greater Manchester.

“The £10 fee will not apply to people who wish to just use off-peak bus services and disabled people will not be affected by the change.

“Any monies generated from this change will be ring fenced for investment in transport services, including in particular the bus network, as well as helping to support local concessionary schemes.”

Mental Health Awareness

Wheres BOB?

Can you find Paratrooper BOB?...

Today we cover mental health; the cartoon image above represents a small community. Paratrooper BOB, represents the hidden challenges mental health sufferers deal with every day. Reports show that only 1 in 8 people are receiving treatment, BOB represents those hidden challenges, can you find him?

How common are mental health problems? 

Approximately 1 in 4 people in the UK will experience a mental health problem each year. In England, 1 in 6 people report experiencing a common mental health problem (such as anxiety of depression) in any given week. 

The overall number of people with mental health problems has not changed significantly in recent years, but worries about things like money, jobs and benefits can make it harder for people to cope. 

It appears that how people cope with mental health problems is getting worse as the number of people who self-harm or have suicidal thoughts is increasing.

How common are are specific problems? 

Every seven years a survey is done in England to measure the number of people who have different types of mental health problems. It was last published in 2016 and reported these figures:

- Generalised anxiety disorder: 5.9 in 100 people
- Depression: 3.3 in 100 people
- Phobias: 2.4 in 100 people
- OCD: 1.3 in 100 people
- Panic disorder: 0.6 in 100 people
- Post traumatic stress disorder (PTSD): 4.4 in 100 people
- Mixed anxiety and depression: 7.8 in 100 people


Estimates for bipolar disorder, psychotic disorder and personality disorders are usually measured over a person's lifetime, rather than each year. Estimates for the number of people with these diagnoses can vary quite a lot but the most recent reported findings are:

- Psychotic disorder: 0.7 in 100 people*
- Bipolar disorder: 2.0 in 100 people
- Antisocial personality disorder: 3.3 in 100 people
- Borderline personality disorder: 2.4 in 100 people


The survey also measures the number of people who have self-harmed, had suicidal thoughts or have made suicidal attempts over their lifetime:

- Suicidal thoughts: 20.6 in 100 people
- Suicide attempts: 6.7 in 100 people
- Self-harm: 7.3 in 100 people


Please note, these statistics have been taken from studies that have surveyed people living in private housing in England. The figures do not include the number of people experiencing mental health problems in hospitals, prisons, sheltered housing or people who are homeless. Therefore these figures may underestimate the prevalence of mental health problems.

If you or someone you know are experiencing mental health problems please know that is okay to speak out. You may be surprised the amount of people who are or was in a similar position, as a Vetern run and operated business we know first hand the implications of PTSD and other mental health disorders; so please, reach out. 

If you or a loved one feel vulnerable or wish to speak with someone (please note: we are not professionals in dealing with mental health, however; open to offer free advice) please call us on Freephone: 0800 689 0426 

Sign up today with our 30 day money-back guarantee. Should you decide the service is not for you, simply return the device and receive a full refund. Prices start from only £19.95 per month, with our rolling monthly service plans. You can find out more information here: Click Here


If you wish to speak with anyone, please call us on freephone: 0800 689 0426


Care Watch PRO & Pendant Alarms

First Line Protect offer 2 alternative careline alarms, the question everyone seems to ask is which out of the two is more convenient for the customer?

With the latest in market leading technology, both our Care Watch Pro and Pendant Alarm allows the user to talk directly into their device wherever they are. First Line Protect does not require a landline for either of our products to work. This in-fact immediately removes the risk of any delay; increasing the responsiveness of the monitoring team in case of any emergency. This also allows our active customers to use our services outside their home and anywhere in the UK.

With that been said, please note our additional features ‘Fall Detection’ will only work on our Pendant Alarms. The Care Watch PRO however comes inclusive of some extra features such as Heart Monitor and Steps Counter, this was specifically designed around our active seniors following.

The Care Watch PRO is lightweight, slim-built and waterproof. It’s designed to look like a normal everyday watch eliminating the stigma of an SOS button, it’s also very easy to use with a digital screen ensuring our customers can easily navigate through the applications. The SOS button is located at the bottom of the watch which is easily identified incase of an emergency. The responding operators will speak directly through the Watch to the user. This immediately removes the risk of any delay.

The Pendant Alarms are also light weight, designed to be worn around the neck or wrist and includes the Fall Detection feature. This device is perfectly suitable for those who suffer with seizures, prone to falls or very poor mobility. The SOS button is easily identified and upon pushing the button sends out an immediate call to the care team. The device can be worn in the shower however it must not be fully submerged. The Pendant Alarm can have up to 4 emergency contacts, including your Next of Kin, Carers or your neighbours.

All our alarms include GPS Tracking which can be monitored internally by your loved ones via our downloadable application FREE. We have also included the option for added security using GEO FENCING, this was set up for customers who suffer with dementia and Alzheimer’s. We want to ensure everyones safety 24/7, so by having this additional feature will help alot of users loved ones sleep well at night.

All of our devices come with a 1 and 2 year warranty subject to price plans.

For more information about our service plans please speak to a specialist by calling

Freephone: 0800 689 0426. Alternatively you can view our Plans online, or contact us.

First Line Protect will be attending the Dementia Care & Nursing Home Expo at the NEC Birmingham to promote our range of products offering the latest in market leading technology.